Shipping policy

Shipping Policy

At Valkki, we are committed to providing you with reliable and fast shipping for your orders.

  1. Delivery Areas

Currently, we only ship within Switzerland. Orders placed on valkki-shop.com can only be delivered to addresses within Switzerland.

  1. Delivery Times

Orders are processed and shipped within 1 to 2 business days. Deliveries are made by Swiss Post using their standard service, with an estimated delivery time of 2 to 4 business days from the shipping date.

Please note that delivery times may vary depending on the region and peak periods.

  1. Shipping Fees

Shipping fees are calculated at checkout and clearly indicated before you confirm your purchase. Fees may vary depending on the weight of the package, order amount, or ongoing promotions.

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This number will allow you to track your package directly on the Swiss Post website.

  1. Delivery Issues

If you encounter any issues with your delivery (lost, damaged, or delayed packages), please contact us as soon as possible at: info@valkkicare.com. We will do our best to resolve the issue promptly.

  1. Contact

For any questions regarding our shipping policy, you can reach us at:
Phone: +41 79 527 77 53
Email: info@valkkicare.com